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TERMS AND CONDITIONS
DELIVERY
All orders paid for by credit card must be delivered to the address of the card holder.
Returns Department (Web-orders)
Please retain proof of posting and enclose the original despatch note, along with a contact telephone number, stating the reason for your return. We'll exchange the item or refund the cost of the goods whichever you prefer.
PURCHASES AND PAYMENTS You must accept and agree to these Terms and Conditions before making any purchase from this Website. We accept payment using the following major cards: Visa, Visa Debit, Visa Electron, MasterCard, Maestro and Solo. Our card payment service is provided by Sage Pay (Payment Service Provider) and Kildale Marine does not at any material time have access to customer card details. Sage Pay is audited annually under the Payment Industry Data Security Standards (PCI DSS) and is fully approved Level 1 payment services provider, which is the highest level of compliance. All transactions will be processed in British Pounds Sterling at the prevailing exchange rate operated by our clearing merchant bank.
Prices listed on our web site are not binding, however should the prices differ we will advise you immediately.
RESERVATION OF TITLE
SECURITY When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. Kildale Marine Ltd will not sell, trade or rent your personal information to others.
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